12 May 2022
Customer service was excellent and am very happy with the outcome both financially and from a personal view point ..thank you very much Ranga look forward to dealing with you again in the future
06 Apr 2022
I would highly recommended carloans.com.au. Jay Anderson went above and beyond to make sure I got the best deal available to me. I will definitely be using these guys again in the future.
01 Apr 2022
I was finding getting finance a very complicated due to my circumstances when i first contacted carloans.com.au and spoke to Ranga. He has been a lifesaver, a superhero. He smoothed the waters and got me the loan I needed in a timely manner. I am so greatful and really appreciated the genuine care Ranga took in making sure was supported and informed. He genuinely wanted to make sure I wasn't just getting the loan i needed but also that I was coping through the process. Thanks you again. And good on carloans.com.au, employing helpful, compassionate workers like Ranga is clever but ensuring that one person is your point of contact all the time made a massive difference for me.
28 Mar 2022
Highly recommend carloans.com.au to find the best rate available to you. They do the heavy lifting and make the process of financing a car much easier. Some processes make the experience less than seamless (paper forms, multiple different brokers, some uncertainty about who communicates back to the car dealership and the car broker) but ultimately the result is good.
14 Mar 2022
As soon as our new 4wd was ready I contacted Car loans and dealt with Ranga. Ranga did such a Great job and keep us in the loop with everything regarding the loan. We went through WISR, couldn't be happier with them and the rate. One happy customer. Thanks again Ranga.
01 Dec 2021
Massive thanks to Ranga! My man has looked after me for not just 1 but 2 car loans and I will continue to use carloans.com.au where necessary. Not only was the rate and repayments the most competitive (even against a quote from exactly the same bank!) But super friendly and memorable service. Ranga has made both experiences stress free And easy to process at a very rapid rate (that other banks can't offer). Top notch service Ranga. You needs a pay raise!
26 Nov 2021
They were so happy to answer all of my questions, no matter how many times I called. The process was quick and easy and they explained everything so well. Would highly recommend!
11 Nov 2021
jay is very professional and patient to explain our my questions. Yvonne is very helpful and friendly to support me on application. my car loan have get approved in a week with very low interest rate. I have recommend them to my friends and colleague already.
03 Nov 2021
We had the best experience obtaining a loan through carloans.com.au. We were very fortunate with our consultant Jay, he went above and beyond the call of duty! He was empathetic, real and highly competent. He fought for us every step of the way even when it looked like the car dealership had messed us around, Jay made the impossible possible. We cannot thank him and Yvonne enough for all they did to ensure our dream became reality. Absolutely 100% have no hesitation in recommending them to anyone and everyone. Thank you so very very much again Jay, you're a superstar!
31 Oct 2021
I was extremely happy with the experience, it took the stress out of the process. Ranga was friendly, informative and great in understanding my situation and providing the best solution for my needs. Highly recommended thanks :)
08 Oct 2021
They are there to help. The person I had was honest and great communication to help me get the best rate. Very reliable and not long wait till to find out if application got approved. Highly recommend, they go above and beyond to help you.
01 Sep 2021
Dealing with Adam and Jason was such a relief, after having issues through the car dealership finance one phone call with Adam and application completed i got an approval within 24 hours and then the process started straight away! Couldn't be happier with the service and turnaround time. Highly recommend going through car loans will make the process stress free.
27 Aug 2021
I can not overstate how helpful everyone within this company has been. Kindness and professionalism do not always go hand in hand. Through no fault of mine or this company, I experienced many delays and set backs, numerous reapplications due to the delays and through all this I was kept in the loop and informed as to what was happening and will happen next. Honestly, can't thank them enough. Will for sure be giving them a call next time round.
21 Jul 2021
Dealing with Adam and Jason was a absolute treat! They were so amazing to deal with and I couldn’t be happier!! They’ve been very informative and helpful, they walked through the process and gave incredible service and walked me through the steps.
01 Jul 2021
Ranga and his team did a fantastic job with our car re-finance. They were fast, efficient, and great communicators. We were on a tight timeframe and they got everything sorted in a matter of days. Highly recommended!
24 Apr 2021
Adam assisted me with my car loan in a timely manner, approved within 5 days after going back and forward with a few documents - he was friendly and professional and listen to what I was looking for with my loan.
31 Mar 2021
This is the 3rd time I have used carloans.com.au. I am still impressed with their conduct and professionalism. I found Jay, Jason and the rest of the team very transparent and open about the process and pleasant to deal with. I had been in contact with them 3 months prior to committing to understand the initial costs to ensure what price range I could be looking at. Once committing on late Saturday afternoon to the dealer, I called the team first thing Monday morning to commence my application and asked if it were possible to have it settled by the Friday. The week contained a public holiday on the Tuesday and Jay was very open to the fact that they were on a skeleton team and that he couldn't guarantee that it would settle by then due to this and also the fact of end of month for the lenders. However, he did state that he would work towards this. Their bias for action was amazing and we were able to settle on the Friday at a very competitive rate.....far better then the dealership by 3.5%. On all 3 of my dealings and loans, I am yet to fault their customer service, action and help. I think people some times need to take into account that delays may not be necessarily the broker, but the lender who are assessing your application. I have no hesitation in recommending carloans.com.au.
20 Nov 2020
The whole process was the most relaxed and professional transaction.
31 Oct 2020
CarLoans were worth it. Jay was constantly keeping me updated and his professional aptitude and friendly service manner really comes across. Definitely recommended for a great value car loan.
29 Oct 2020
Adam was easy to work with. Managed to get me a good deal after listening to my needs.
18 Sep 2020
Your team was amazing and took the hard work out of buying a new car and getting the right finance to suit my needs. I highly recommend carloans.com.au
16 Sep 2020
Shaun was amazing and took the hard work out of buying a new car and getting the right finance to suit your needs. I highly recommend Shaun and carloans.com.au
16 Jul 2020
Rhys Smith was exceptional from day one. Buying a car from him was the easiest process. The sale was not straightforward it included finance - which we did all through him, many transports of the vehicle between Isuzu, Seva and Bull motor bodies (for added extras we wanted) which was all organised by Rhys, we didn't have to lift a phone or finger the whole process. We were delivered the new car on time without any issues. I will never ever go to anyone else again. Extremely happy with all aspects of service!!!!
26 Oct 2019
Excellent service and communication from the broker. Good rate sourced and all terms and options thoroughly explained. The whole process from the initial enquiry to payment to the dealer was completed in around 24 hours. Would recommend!
26 Jul 2019
I was looking to establish a Chattel Mortgage for a work vehical in a short time frame. I was working remotely at the time so my comuncation was limited but the professional team at carloans.com.au managed to help me with a loan that suits my needs at a great rate. Big thanks to Mike and the team!
23 Feb 2018
I highly recommend Graham Haddrick for his wealth of knowledge and customer service!
13 Apr 2017
I used carloans.com.au after making a general enquiry online. The approval process was fast and easy. We were approved and settled with 48hours. Our contact Hal was fantastic and we could not have asked for better service. Thank you Hal for making this process so easy.
03 Aug 2016
I highly recommend Fraser McCreary, he was fantastic, so easy to deal with, professional and he got the job done quickly and easily. Very happy, thanks Fraser!