16 Nov 2023
Made the process easy as with phone call walk through which really helped.
08 Nov 2023
Megan was very efficient and easy to deal with. Was a great experience and would definitely do it again next time I need to.
18 Oct 2023
Debra was absolutely amazing to deal with and her customer service is exemplary. The entire process and product options were discussed in detail and she left no stone unturned to ensure I got exactly what suited my needs. I will no doubt be utilising Debra's service again in the futher.
09 Oct 2023
Debra's customer service during my loan application was exemplary. She diligently guided me through the entire process and identified the perfect loan tailored to my needs. What stood out was her rapid response to my emails and phone calls, ensuring a swift turnaround that catered to my tight deadlines.
30 Sep 2023
From first contact the entire process was simple and friendly. Rick was an absolute professional and gave us amazing advice and kept us updated throughout the process. Cant recommend highly enough.
25 Sep 2023
Debra was awesome! She helped me navigate though the whole process and found the right loan for me.. very prompt with replying to my email and phonecalls. Even with the time difference. I'm in WA so it was very nice of her to communicate with me taking in account the time difference. She waited until it was 8 o'clock western Australia time before calling. Very polite very professional. Highly recommend! I can't recommend her enough!
01 Sep 2023
Nothing was an issue for Deb easy to understand. Highly recommend!
26 Aug 2023
Helped me so much through the process and Debra Shaw is probably the best person I've ever come across in my life , thanks a lot.
22 Aug 2023
Debra from car loans were super helpful she assisted in selecting right loan for me and she was really quick in getting laon just in 2 days which is unbelievable as other lenders took more than a week but couldn’t get me what I wanted. I highly recommend Debra!!
04 Aug 2023
From the moment Debra made contact she went above and beyond. Nothing was too much hassle and was knowledgeable and caring and sincere. I highly recommended Debra.
02 Aug 2023
Jay was great to deal with. The whole process was quick.
02 Aug 2023
Debra made our loan so easy, nothing was too much trouble & explained everything so it was easy to know what you are getting. Forgot the banks still waiting for ANZ to ring back after multiple attempts to organise an appointment over past month. We will be back for sure 20 out of 10 best service
02 Aug 2023
They are a small brokerage firm in Brisbane, but their expertise and dedication rival that of the larger players in the industry. I wholeheartedly recommend them to anyone seeking reliable and efficient assistance in achieving their financial goals. Thank you, CarLoans.com.au, for your outstanding service and for going above and beyond to make my experience a positive one. I look forward to working with you again in the future.
20 Jul 2023
Debra was the best of the best easy to communicate and understand her explanation about everything was perfect and the best part of her service was she cares and always there to help delivered as she promised very rare to find someone like that thank you!!
14 Jul 2023
Got my loan through Jay at carloans.com.au it was easy to understand, fast, professional and a smooth process all round, would recommend this fella for your next venture of personal loans, even helped with IT issues on my end.
13 Jul 2023
Recently got a loan with Debra and not only was the deal super fast and easy from start to finish but also 30% cheaper than what the dealer was offering! Great response time and perfect deal to match our needs! 100% would recommend to anyone!
12 Jul 2023
Loved this lady. I got helpful, friendly and prompt service. Good advice and great follow up and accessibility. Outstanding.
07 Jul 2023
Debra has been amazing setting up the loan for me. She has promptly replied to my emails and has guided me through every bit of the process making it easy and stress free. I also work nights and Debra has always made sure to contact me at a time that suits me so as not to wake me up.
30 Jun 2023
Very happy with your service always called back, there was no stone unturned.
30 Jun 2023
Debra was absolutely amazing to work with. Was able to get the best interest rate out of all the quotes I got. Also working to find the best loan for me personally. So easy to work with for settlement and arranging everything. Would highly recommend.
30 Jun 2023
Rick was extremely helpful, communicated all of the important details without crap and worked quickly to get my loan.
29 Jun 2023
Rick was very helpful, understood what type of load i needed and came through with the goods with no pressure at all! Called me every step of the way, .are the whole process easy. Couldn't rate them any higher! Thanks Rick
29 Jun 2023
Debra was so easy to deal with! Angel in disguise 100% Everything was easy, quick and just a joy to deal with and talk to! Could not recommend Debra highly enough!
28 Jun 2023
Thanks Rick! absolute legend! communication was prompt - you never over promised and under delivered and you helped every step of the way- a few curb balls made the transaction interesting and you handled it like a legend! Thank you!!!
21 Jun 2023
The staff were very encouraging and stepped me through this professionally and with care. My outcome was positive and thanks to the staff I can get my car
15 Jun 2023
I dealt with a lady called Debra Shaw who was very friendly and professional. Debra got me a great deal on finance which included a discount on the fees .Everything relating to the sale was handled and responded to in a quick professional manner and I would have no hesitation recommending her to family and friends.
14 Jun 2023
Massive thanks to Debra who ensured my application was in the best position to get the result I wanted. Her polite and thoughtful manner put me at ease and even when there were some minor technical issues she helped explain and resolve them quickly. She was very knowledgeable and made the process super easy. I had a great credit rating and she was able to provide me with a very competitive interest rate. Would definitely recommend anyone looking for a personal loan to get in touch. Thanks!
31 May 2023
After speaking to a few different companies with out much help or success. I decided to give Car loans a call and they did not disappoint. I dealt with Rick he was well spoken and very knowledgeable when it came to answering any of my questions. He successfully completed the loan for me which helped me get the car I was after. It was a very easy process and I’m thankful for his help through it all. Thank you once again car loans
25 May 2023
Fantastic service by Debra, very experienced and intelligent. She explained the process so well and brought a positive outcome for me.
20 May 2023
Dealing with Debra was an absolute delight. She made the whole process very easy and kept me up to date throughout the whole process. Very happy
16 May 2023
Incredibly helpful, prompt and understanding. It is such a rare treat to have service of this calibre in an increasingly automated world. Megan’s support and dedication made a great difference throughout the entire process. Cannot recommend highly enough!
16 May 2023
I wish I had found Megan earlier, the entire process was fluent, transparent and timely. She is professional, and will actually listen to your needs. It took 2 business days from my first conversation with Megan to loan approval and actual funds within 10hrs deposited into my account. She communicated every step of the process and found me a fantastic lender with a significantly lower fixed rate. I'm extremely happy with the entire experience and the best outcome for me financially.
11 May 2023
Debra was fantastic to deal with. She knew exactly what we needed to get together for the application. She was very professional & her communication was fantastic.
08 May 2023
Rick was a pleasure to deal with. He provided clear information required to get approval in a timely manner. I would definitely recommend his services.
05 May 2023
Thanks to Debra I got my loan very easy no stress and money went through same day as approval so will use again for no2 bike
05 May 2023
I dealt with Debra at Car Loans and she was incredibly helpful through out the process. I would not hesitate in recommending Debra for any relevant personal finance needs. Thank you!
01 May 2023
Deb was excellent! She walked me through everything I needed to know in detail and made sure I understood. I loved her honestly and she made sure I got the best interest rate on my loan. Overall excellent experience my loan was settled really quickly and the support team are great for any questions I have.
26 Apr 2023
1st time with car loans as I was purchasing a Motorbike rather than a car through previous lender,was introduced to Rick,who layed out in plan language what where terms/conditions to consider, and steps involved, very happy with follow-up to any questions, went V smoothly.
18 Apr 2023
First time I have taken out a car loan in over 20 years. I had the pleasure of the call being picked up by Debra Shaw who made the process seamless. Kept me in the loop throughout the process, which was just VERY easy. I haven't had the chance to call Debra and give a personal thanks yet, But I will & yes my flight is booked to pick up the car on Friday.
13 Apr 2023
Debra has been outstanding!!!! she has fought for me for getting my car loan from the word go! My friend George put me on to her, she’s the best like he said!, she even took time to talk to me on her lunch break, who does that..? She comes highly recommended, and I hope lots of people read my review because Debra Shaw got your back price and customer service and support OUTSTANDING!!
07 Apr 2023
This is the second time I’ve used Carloans.com.au and both times they’ve been the best rate quite considerably. This time around in particular was super quick, Rick was a really friendly broker who was very open and honest which is an important trait when dealing with finance. He helped me find the best rate, gave a couple of options and I had approval and funds within 30hours.
05 Apr 2023
Had a very easy and pleasurable experience with Rick Simpson. Recommend for everyone!
30 Mar 2023
I delt with an honest and hardworking Rick. He helped me with some car finance at the best going rate. He did everything he could and beyond. Even gave me a courtesy call once things were settled.
30 Mar 2023
Debra Shaw - Absolutely fantastic to deal with definitely looked for my best interest I the search also helped with a very good rate. I have never had a loan before and Debra made it very easy to understand and choose.
27 Mar 2023
Rick was excellent in helping me get a loan for my new boat. He got me a far better offer than a couple of other brokers I had been in touch with, ultimately going with an unsecured loan as that provided the best interest rate. The process was very easy and the funds landed in my account within hours after approval. Rick was also friendly and fun to deal with, which made the task enjoyable rather than onerous. We've now taken possession of our new boat and are looking forward to our future of boating fun!
08 Mar 2023
I dealt with a lovely lady named Debra she was absolutely fantastic would highly recommend.
06 Mar 2023
Debra was so helpful and went above and beyond to help me secure the right loan. The whole process was very easy and she explained everything very well. Very quick turnover from enquiry to approval. Highly recommended!
06 Mar 2023
Debra was great in assisting me, ultimately getting me an unsecured loan as that provided the best interest rate. Her offer was also better than another car loan broker I used. Process was quick and painless, had my funds in my account within two days from first contact. Debra followed up at each step of the process giving me great confidence, especially around providing my personal details and bank statement information.
04 Mar 2023
I am self employed and getting finance for my new vehicle was complicated. My mortgage adviser recommended carloans.com.au to me and Rick dealt with my enquiry. Rick was great, he explained everything clearly and managed to find me a great deal for my car loan. He talked me through everything so that I understood exactly what I was getting. The process was quick and easy. He was also super nice to deal with. I would highly recommend. Thanks Rick!
03 Mar 2023
Got my car loan through Debra and couldn’t be any happier! Was amazed how quickly the money was put into my account ! Highly recommend ⭐️⭐️⭐️⭐️⭐️
03 Mar 2023
I had a great experience using car loans.com. Megan was so helpful and made the process of getting my loan quick and easy. She talked me through everything and was very thorough in explaining what was happening. Thanks Megan!